Returns & Refund Policy

Last updated: July 14, 2026

We stand behind Afterglow. If you are not satisfied with your purchase, we want to help.

30-Day Satisfaction Guarantee

If you are not satisfied with your purchase for any reason, you may request a full refund within 30 days of your purchase date. To request a refund, email us at support@feelafterglow.com with your order number and a brief explanation of your experience.

Refunds are issued to your original payment method within 10 business days after approval.

EU Right of Withdrawal

If you are a consumer in the European Union or the United Kingdom, you have the statutory right to withdraw from your online purchase within 14 days without giving any reason, unless a legal exception applies.

This legal right applies in addition to our 30-day satisfaction guarantee and does not affect any mandatory rights you have under applicable law. As required by law, we are providing additional withdrawal instructions and information needed to exercise that right.

Returns

We do not require customers to return products in order to receive a refund under our satisfaction guarantee. For hygiene and safety reasons, we do not accept physical returns of opened or unopened products, except where required by applicable law.

Order Issues

If your order was never delivered, arrived damaged, or you received the wrong item, please contact us within 7 days of your expected or actual delivery date with your order number and a photo where applicable. We will review the issue and arrange a refund or replacement as appropriate.

Questions

Questions? Contact us at support@feelafterglow.com